It is said that Keller Williams is run by a “limited democracy” through its ALC, or Agent Leadership Council. Agents and managers at the Market Center, city, regional, and international levels participate in this “bottom up” leadership, providing direction and decisions for key policies, guidelines, and services. As Keller Williams subscribes to an unheard-of level of “open book” finances, the ALC’s also provide oversight for the company’s accounting practices at each level of the organization. In keeping with the Keller Williams tenet of a win-win process, the ALC model enables agents to take on an owner’s mentality, while keeping Keller Williams in the exceptional position of truly understanding what its agents need.
